Billing & subscription

Every BuilderDash account gets a 14-day free trial with the full app and every feature - no card required to get started. After the trial, you pay a simple monthly fee based on how many people are in your team, and every invoice is kept here for you to download.

How to set up billing

1. Your 14-day free trial starts automatically the moment you create your BuilderDash account, with no card needed.
2. Before the trial ends, go to Settings, then Billing. The plan panel shows how many days you have left. Select Add payment details and enter your card - it's saved securely.
3. When you save your card during the trial, your subscription is set up straight away, but you won't be charged until the trial finishes. Your first payment is taken on the day the trial ends. If your trial has already ended, saving a card charges you that same day so you can carry on working.
4. Back on the Billing page, you can see your current plan, your next billing date, how many team seats you're paying for, your storage, and your past invoices. Use Update payment method to change your card at any time, and edit the company name, address, email and VAT number that appear on your invoices.

Good to know

• The trial lasts 14 days from the day you sign up and gives you the complete app - nothing is held back.
• The Billing page shows the days remaining on your trial with a progress bar, which turns amber in the final three days as a reminder to add a card.
• If the 14 days run out and you haven't added a card, the account is locked for creating new things - you can't create new jobs, quotes, invoices, requests to suppliers, or purchase orders. Your existing data stays exactly as it is and you can still view everything; you just can't add new records until you subscribe.
• You pay a monthly fee for each person in your team who uses the app: office and admin users (owners and office admins) are £39 per person per month, and field users (your on-site team) are £15 per person per month - a lower rate. Clients with portal access and suppliers are never charged.
• Seats are counted automatically from the people in your team and their roles. When you add, remove, or change someone's role, the count updates and your bill adjusts to match, charging or crediting the difference for the part-month.
• All prices are shown excluding VAT. UK VAT at 20% is added on top, and your invoices show the net amount, the VAT, and the gross total separately.
• Every account includes 10 GB of storage for photos, drawings and documents. If you need more, you can add a larger storage allowance (for example +50 GB, +250 GB or +1 TB) for an extra monthly amount, added to your normal subscription so it's all on one bill.
• Every payment produces an invoice, listed on the Billing page with its date, net, VAT and gross amounts and whether it's paid. You can download any invoice as a PDF. Your first invoice appears once your trial converts to a paid subscription.
• Only the account owner can add or change the card, start the subscription, edit billing details, or buy storage. Other team members can view the Billing page.